Privacy Policy
This page explains what customer and property information may be needed, why it is used and which rights buyers should have.
Information needed to provide and operate the service.
Depending on how you use the service, we may collect your name, email address, telephone number if provided, communication preferences, property location and characteristics, map coordinates, asking price, listing information, documents or photographs you choose to submit, order details, payment status, invoice information, support communications and technical information such as IP address, browser/device information and security logs. Payment-card details may be processed directly by our payment provider rather than stored by us.
Mailing-list consent is separate from purchasing a report.
If you subscribe to newsletters, property-buying guides, product updates or other marketing, we may store your email address, subscription source, consent status, consent timestamp, the version of the consent wording shown to you, unsubscribe status and limited engagement information where lawfully collected. Marketing consent will not be required to purchase a report and marketing checkboxes will not be pre-selected.
Each purpose needs an appropriate legal basis.
We may process data to provide requested reports and services, manage orders, communicate about active orders, process payments, meet tax/accounting/legal obligations, secure and operate the website, prevent fraud or abuse, provide support and improve the service. Where required, marketing will be based on consent. Where applicable law permits limited marketing to existing customers for our own similar products or services, we will provide a clear opportunity to object.
You can unsubscribe at any time.
Where consent is required, consent will be obtained through a clear affirmative action and kept separate from acceptance of the Terms. Every marketing email will provide an easy unsubscribe mechanism. If you unsubscribe, we may retain the minimum information necessary in a suppression record so that your preference continues to be respected. Unsubscribing from marketing does not stop service messages required for an active order.
We use service providers. We do not sell personal data.
We do not sell personal data to third parties. We may use providers for hosting, databases, payments, email delivery, customer support, analytics, security and professional advice. Material providers will be listed here once the production stack is finalised. information to be confirmed. Appropriate data-processing terms will be used where required.
Transfers outside the EEA require an appropriate mechanism.
Some future service providers may process data outside the European Economic Area. Where required, transfers will rely on an applicable mechanism such as an adequacy decision, Standard Contractual Clauses or another lawful transfer mechanism. information to be confirmed.
We keep personal data only for as long as there is a reason to keep it.
Retention periods will differ by category. Order and invoice records may need to be kept for tax, accounting and dispute-resolution requirements. Property submissions, reports and support records may be retained for service delivery, support, quality control and legitimate business record-keeping. Marketing contacts may be retained while subscribed, with minimal suppression records retained after unsubscribe. Where personal identification is no longer required, we may separate or remove identifying information and retain non-personal or genuinely de-identified property data. information to be confirmed.
Non-essential tracking requires the appropriate choice.
The website may use essential cookies for operation and security and, once configured, optional analytics or marketing technologies. Optional technologies will be handled in accordance with applicable consent requirements. Details of cookie categories, providers and retention periods are available in our Cookie Policy and will be completed as the production stack is finalised.
We use appropriate technical and organisational safeguards.
Measures may include access controls, authentication, encryption where appropriate, backups, logging and restrictions on staff or contractor access. No internet-based system can guarantee absolute security. Our final operational security controls will evolve with the production architecture.
European data-protection law gives you rights over your personal data.
Depending on the circumstances, these may include access, correction, deletion, restriction, objection, data portability, withdrawal of consent and the right to object to direct marketing. Some rights are subject to legal exceptions, including records we must keep by law. Requests can be sent to information to be confirmed. We may need to verify identity before completing a request. If the company is established in Greece, the relevant supervisory authority will ordinarily include the Hellenic Data Protection Authority.
Automation may assist research and report production.
Automated tools may help collect, organise or analyse property information. Unless specifically disclosed otherwise, we do not intend to make decisions producing legal or similarly significant effects about individuals solely through automated processing. If this changes, this policy will be updated.
The policy will evolve with the actual product.
We may update this policy when the service, legal entity, technology stack or data practices change. Material changes will be communicated where appropriate. Privacy contact: information to be confirmed, information to be confirmed, information to be confirmed.
Need clarification?
Any questions about the service or its policies should be raised before purchasing a report.